#McDsStories: McDonald’s Twitter Promotion
January, 2012
McDonald’s started a Twitter campaign that was supposed to ignite discussion about positive stories around McDonald’s experiences. This hashtag, #McDsStories, turned into a way for unhappy customers to display their more than unpleasant stories. Customers completely bashed McDonalds, and their social media director Rick Wion, had to change their course. To watch the video and learn more about this campaign gone wrong, visit Mashable.